1. General provisions
These Terms govern the electronic provision of niblo.app, account creation, modules, user content, and FREE, PLUS and PRO plans. The service provider and contracting party is niblo.app (“Operator”). Contact: contact@niblo.app. The Terms are available free of charge in a form that can be saved, reproduced and printed before a contract is concluded.
2. Definitions
- Service – niblo.app and its enabled modules.
- User – a person using the Service or holding an Account.
- Consumer – a natural person acting outside their trade or profession.
- Account – the User’s individual, authenticated workspace.
- User Content – files, documents, notes, posts, comments, messages and other material submitted to the Service.
- Plan – FREE, PLUS or PRO functionality shown before ordering.
- Illegal Content – information that is unlawful under EU or applicable Polish law.
3. Service scope
niblo.app combines a Dashboard and Feed, News and Saved Content, Drive and Documents, Organisation and Community tools. Availability depends on enabled modules, the Plan, product maturity and device. Experimental features are identified and may differ from stable functionality. The Service does not provide medical, legal or financial advice.
4. Technical requirements
Users need Internet access, a current browser supporting TLS, JavaScript and storage required for sessions, and an active email address. Some functions need browser permission for notifications or files. Users should update their software and secure their device. Blocking essential cookies may prevent login.
5. Contract and Account
A FREE contract is concluded after valid registration, acceptance of the Terms and Account activation. A paid contract is concluded after the User selects a Plan, receives price and billing information, places the order and payment is confirmed. Confirmation is provided on a durable medium, usually by email.
Users must provide accurate information, protect credentials and not impersonate others, automate registration, share an Account or evade Plan limits. The Operator may require email confirmation or proportionate security verification.
The User must have legal capacity to contract. Where guardian consent is required, the Service may be used only after obtaining it. The Service is not intended for persons under 16.
6. Account security
The User must use a unique password, protect the linked mailbox and report suspected compromise promptly to contact@niblo.app. To protect the Service, the Operator may terminate sessions, require a password reset or temporarily block login.
7. Plans, prices and payments
FREE is subject to limits displayed in the application. PLUS and PRO are paid. Before purchase the User receives the gross price, billing frequency, duration, payment method, features and limits. The order summary prevails over promotional material.
Where recurring billing is selected, the Plan renews until cancelled. Renewal may be cancelled in subscription settings or through support and normally remains active until the paid period ends. Future prices may change after advance notice and an opportunity to cancel. Failed payment may suspend paid features and downgrade the Account to FREE.
8. Consumer withdrawal
A Consumer entering a distance contract generally has 14 days to withdraw without giving a reason. A clear statement may be sent to contact@niblo.app or through Contact and must identify the contract.
If the Consumer expressly requests that a paid service begin during the withdrawal period, a proportionate amount may be due for performance received before withdrawal. The right is lost only where statutory conditions are met. Required requests, acknowledgements and contract confirmation are supplied on a durable medium. Any refund is made without undue delay and within the statutory period.
9. Downgrades
When PLUS or PRO ends, the Account moves to FREE. Data is not deleted solely because of a downgrade, but over-limit functions may become read-only until the User exports, removes data or upgrades. Users should export important material before downgrading.
10. User Content
Users retain their rights. They grant the Operator a non-exclusive, royalty-free, technically limited permission to host, copy for resilience, convert, secure and display Content only as needed to operate the Service and respect the selected audience.
Users confirm that they may submit and share the Content. Public Content may be available beyond contacts and, where applicable, indexed. A later deletion cannot remove lawful copies previously made by recipients.
11. Acceptable use
Users must not publish Illegal Content; infringe copyright, privacy or personality rights; threaten or harass; exploit children; commit fraud or phishing; distribute spam or malware; expose another person’s data; impersonate; manipulate reach; or disrupt the Service.
Bypassing controls, accessing another Account, excessive automated collection, abuse of undocumented interfaces and high-volume scanning are prohibited. Permitted security research is defined in the Security policy.
12. Content moderation
The Operator may act on a notice, its own review or an automated signal. Context, severity, reach, repetition, intent and affected rights are considered. Measures include no action, reduced visibility, removal, feature restriction, warning, temporary suspension or Account termination.
No decision producing legal or similarly significant effects is made solely by automation. Tools may detect spam, abuse and threats, while material appeals receive human review. A statement of reasons is given unless law, an authority order or security requires otherwise.
13. Notices and appeals
Content can be reported through “Report” or Contact. A useful notice identifies the Content, reason, explanation and contact details where required. Notices are handled diligently and without arbitrary discrimination.
An affected User may appeal through Contact within six months of the decision. The appeal should identify the decision and explain the requested change. An authorised person performs a fresh review. Rights under the DSA, consumer law and access to court remain unaffected.
14. Misuse
Repeated posting of manifestly illegal content or manifestly unfounded notices may lead to a temporary restriction after warning where circumstances allow. The Operator considers the number, proportion, seriousness, consequences and intent; duration is proportionate.
15. News and external material
News may originate from external publishers. Titles, images and links identify and refer to the publisher; the full publication remains at its source. The Operator does not guarantee external accuracy. Sources may be disabled for legal, technical or quality reasons.
16. Availability and changes
Maintenance, updates and emergency work may interrupt the Service. Material planned work is announced where reasonably possible; security fixes may require immediate deployment.
Material changes to a paid digital service are made for a valid reason, without extra charge and after clear notice. Consumers retain statutory remedies where a change materially and negatively affects access.
17. Backup and export
Backups support disaster recovery and are not a personal archive. Users should export important data. On termination, the Operator enables recovery of content where required by law and technically available, then deletes or anonymises data under the Privacy Policy.
18. Complaints and conformity
Complaints may be submitted via Contact or contact@niblo.app and should identify the Account, issue, time, device and requested remedy. Never send passwords or authentication codes.
The Operator acknowledges and answers without undue delay and within any mandatory period. Consumers have statutory remedies for failure to supply or non-conformity of a digital service, including conformity, price reduction or termination where the law provides.
19. Termination
Users may close FREE and request Account deletion in settings or through support. Cancelling paid renewal does not automatically delete the Account. Export required data first.
The Operator may terminate for a valid reason such as permanent discontinuation, serious or repeated breach, or legal obligation. Where appropriate, the User is first asked to stop the breach within a reasonable period.
20. Liability
The Operator is liable under mandatory law, including consumer digital-service rules. Nothing limits Consumer rights. The Operator is not responsible for User conduct, external services, the User’s network or credential disclosure unless liability arises under law or the Operator’s conduct.
21. Changes to the Terms
Changes may result from law, authority decisions, product development, security, organisation or billing. Active Users receive advance notice of material changes on a durable medium or in the application, including the effective date and any termination right. Editorial corrections or urgent security improvements may take effect sooner. Version history remains available.
22. Governing law and disputes
Polish law applies, without depriving Consumers of mandatory protection in their country of habitual residence. Users may seek amicable consumer dispute resolution or bring a claim before the competent court.
23. Contact
- general matters and complaints: contact@niblo.app
- privacy rights: contact@niblo.app
- confidential security reports: contact@niblo.app
Do not include passwords, one-time codes or full payment-card details.