Question 1

Sign-in and account recovery

Accepted Answer

Reset your password
Choose Forgot password on the sign-in page and use the account email. Never send your password to support.
No email
Check spam, wait a few minutes and try once more. Then contact us under Account.

Question 2

Dashboard and Feed

Accepted Answer

Dashboard
The classic Dashboard summarizes your day.
Feed
The Feed combines posts and News according to privacy and selected filters.

Question 3

Saved content and folders

Accepted Answer

Saving
Use the bookmark action and select the default location or a folder. Saved-content folders are separate from News source folders.

Question 4

Drive and Documents

Accepted Answer

Drive
Drive stores your files and items from enabled modules. Limits depend on your plan.
Documents
Create a document from Create or Drive and download copies of critical files.

Question 5

Plan your day

Accepted Answer

Organization
Use Reminders for simple deadlines, Calendar for events, Notes for quick ideas and Focus sessions for timed work. Check browser permissions if an alert is missing.

Question 6

Messages and Contacts

Accepted Answer

Start a conversation
Choose Message on a user card. A non-contact may need to accept your request. Use conversation controls to mute, block or report abuse.

Question 7

FREE, PLUS and PRO

Accepted Answer

Plans
Current prices, Drive limits and available features are shown on Subscriptions before purchase. Keep a copy of data exceeding a lower plan's limit before downgrading.

Question 8

Post and data privacy

Accepted Answer

Visibility
Choose Public, Friends only or Selected people when posting.
Your data
Export and account deletion are available in settings. Use Contact for privacy requests.

Question 9

Report a security problem

Accepted Answer

Security report
Choose Security in Contact. Include the affected URL and safe reproduction steps. Do not publish the vulnerability or other people's data. For an urgent account issue use contact@niblo.app.